Spector 360 is provided as a software
package that can be downloaded from the SpectorSoft web site and/or supplied
via a CD. The software architecture includes the
This software component is configured and
installed onto every computer being monitored and can execute
in “stealth mode” so the employee is unaware
they are being monitored. The Client Recorder is highly configurable
and can be used to filter and block specific traffic, schedule
network access, generate keyword alerts, and more. Refer to
the Record section for
detailed information on the specific events recorded.
The Dashboard is the focal point for all Employee
Monitoring in Spector 360. The Dashboard queries the
SQL server for event data and accesses the network share for
screen snapshots and email attachments. The Dashboard
is a graphical based .NET Windows application. It is
possible to configure more than one Dashboard application
on the network. It is also possible to configure
multiple Databases, any of which can be accessed via the Dashboard. Refer to the Analyze section
for additional information.
and Control Center can reside on the same machine, but
often these components are isolated from each other for security
reasons. For example, the individual responsible for deployment
of the clients may not be authorized to view the data
collected. Several copies of the Dashboard may be deployed
throughout your organization. For example, you may give a
copy to the Human Resources manager or a front line manager so they can monitor
the employees in their department. The view of each Dashboard
can be restricted so the person analyzing the data only has
access to the information pertaining to the employees they
are authorized to monitor.
Please refer to the Systems
Requirements section for additional information on sizing
and hardware requirements for Spector 360.
Spector 360 includes four software-based server components. All four components can reside on one server-class machine or can be distributed
across multiple machines to improve performance. The Server Components are:
The Primary server software, which typically
resides on the same machine as the SQL Server, provides services
such as software updates and license compliance to all computers
configured with the Client Recorder.
All of the Client Recorders send their
information to the Data Vault at a predefined interval. This information includes event data, screen snapshots, and
email attachments. The Data Vault then relays the event
data to the SQL Database and stores the screen snapshots and
email attachments on a network share accessible by the Dashboard.
Server and Database
The SQL Server and Database stores all event data collected over time
from the computers being monitored. Database management,
including backup and archiving, is controlled by the Dashboard
application. Refer to the Archive
section for additional information.
The Spector 360 BlackBerry Server software, typically resides on the same machine as the SQL Server. This server is responsible for collecting event data about BlackBerry phone devices from RIM’s BES server. These events include email, chat and phone call data. Besides this the Spector 360 BlackBerry server is also responsible for collecting the user specific information as well as managing recording licenses for the BB devices.
Web Filter Server
Before a web browser is allowed to access a web site, the Web Filter Server checks with the SQL Server Database to find out if the web site the user is attempting to access is blocked or allowed. If the web site domain is blocked, a message (which is customizable) is displayed on the user’s computer, informing them that access to the web site is not allowed. The Web Filtering rules can apply to all users, a group of users, or just one user. The Dashboard Management tool assists you in creation of new Web Filtering rules. Refer to the Web Filtering section for additional information.