User Activity Monitoring

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Control Center & Dashboard

Spector 360 makes the configuration and management of employee monitoring simple with two powerful tools, the Control Center and Dashboard. The Control Center allows for remote deployment and management of the Client Recorder on networked computers, as well as the backup and archival of the supplied SQL Database. The Dashboard Tool is responsible for the setting up and maintenance of users authorized to review recorded data, creating and scheduling reports, and more.

Spector 360 Control Center

Spector 360 Control Center Screenshot

Configuring the various components of the Spector 360 Architecture is managed from within the Control Center. It provides control over all aspects of the Data Vault, the supplied SQL Server and Database storage, and the Primary Server. Via the Control Center, you remotely deploy the Client Recorder, modify details of what is to be monitored, and even change the parameters for client communications and security, all without ever physically visiting the individual computer.

  • Manage Monitored Computers

    Managing the deployment of Spector 360 within your organization is a breeze. Create reusable profiles with the Control Center, making additional Client Recorder deployments simple and consistent. Each profile contains custom configurations that allow you to predetermine which elements of the Client Recorder are active upon installation, as well as fine-tune many other settings.

    Each computer on your network can then be sent a pre-configured installation file that will discretely initiate the remote installation of the Spector 360 Client Recorder. Installation occurs on the monitored computer at the date and time you specify, and is completely undetectable by the employee. Likewise, the Client Recorder can be discretely uninstalled from within the Control Center.

  • Configure Client Recorders

    Since every employee monitoring situation is unique, Spector 360 provides powerful, customizable recording options. The Control Center offers the flexibility to create standard profiles for various groups of the organization, such as Legal, Accounting, Marketing, and Sales, or a unique profile for one specific employee. The Client Recorder then captures events on monitored computers based on those customized profiles. For example, the Sales profile may monitor email and web searches, while the Legal profile monitors email, file transfers, chat, web searches, and applications launched.

    With a single click you can view which elements of the Client Recorder are active or inactive at each individual computer. Configuring these settings or simply turning the Recorder ON or OFF can be accomplished from within the Control Center.

  • Ease of Administration

    With an easy to navigate User Interface, system administration within Spector 360 is straightforward and familiar. System Administrators will be productive from the start, without any special training. However, Spector 360 support is available 24 hours a day, to ensure the best possible experience.

  • SQL Database Management

    • Schedule full and incremental backups of the SQL Database manage and configure the Database archives
    • Monitor the status of all Database jobs from within the Control Center
  • File Storage Location

    The Control Center manages the location of the secure network directory where Screen Snapshots and email attachments are stored.

  • Alerts and Filters

    The Control Center can manage Keyword groups, Event Alerts and Web Filters. Along with thousands of seeded Keywords, you can specify custom Keywords for Spector 360 to track within applications. Additionally, use the Control Center to configure which events trigger email Alerts, as well as which websites are acceptable to browse using the company network. These powerful features can be managed via the Spector 360 Dashboard as well.

Spector 360 Dashboard

Spector 360 Dashboard Screenshot

Once you start monitoring employees on your network, you will use the Dashboard to review the recorded data. In addition to accessing recorded event data, stored Screen Snapshots and email attachments, the Dashboard provides the tools to manage the following:

  • User Creation and Access Privileges
  • General Configuration including Alerts, Web filtering, online search
  • Scheduling of Reports

The seeded Master User account is used to set up other Master User accounts, Standard User accounts, and customize the Dashboard to suit your specific needs.

User Creation

Standard User

A more limited account, the Standard User cannot make any changes to the core data resources. They can, however, add, delete, and modify Dashboard charts and reports, as well as change data filter criteria without affecting any other Dashboard User. The Standard User account can also schedule reports on permitted data.

Master User

The Master User account type manages

  • Creation of other Master User accounts
  • Creation of Standard User Accounts
  • Creation and Scheduling of Reports
  • Managing resources such as monitored computers, web or email domains, and
  • programs

Using the Master User account allows you to set up other Dashboard user accounts and restrict which employees they can view. For example, you can install the Dashboard on the computer of a front line manager to monitor the employees in their department, while restricting their account from viewing the recordings of anyone else in the company.

Additionally, from within the Dashboard, the Master User can perform the following tasks:

  • Add, Edit, and Delete Resources
    • Manage the core data resources representing Computers, Users, Programs, and Domains, or group any of these into identifiable entities. For example, you can create a group of users called Sales, populated with the employees that make up the Sales department. Alternatively, you can create program groups of all productivity related programs. You can also create a Domain group comprised of the domains that make up your competitors, monitoring email sent to those domains
  • Schedule Reports
    • Arrange for regular delivery of important Dashboard reports to an email address, file, or printer. Both the Master and Standard User can perform this function.